Shipping & Delivery
- When will I receive my order?
As soon as you place an order with our store, it takes about 2-4 days for processing it and around 12-20 business days for shipping it around US. The shipping time for other countries may vary depending on your location.
- Shipping Methods
All orders for the United States as well as other countries are shipped via USPS. Thus, you will get your package at your local post office.
Please notice that your shipping address in you order is the default address for us to ship items. If you need to make any changes to the shipping address, please contact us immediately.
- Shipping Fee
Shipping costs differ according to the following main factors:
- Weight and dimensions of the package
- The shipping destination
- Shipping case
Due to some unavoidable reasons such as natural disasters, there might be some unpredictable problems during shipping. If you experience any shipping problems, please contact us and we will do our best to assist you.
Case 1: If the item is held in detention at the customer’s customs, the buyer is responsible for clearing the customs. If the buyer refuses to pay custom duties or requires help to clear customs, this may cause the return of items. In such cases, the return policy is the following:
the item price is refundable, while the shipping fee is not. (We will need to deduct the shipping fee we covered for the client in the event of a refund.)
Case 2: If the delivery fails because the address that the client provided is incorrect or incomplete, the client is responsible for any loss in this case. For example, if the item is returned, and the client still needs the item, he or she should pay the reshipping fee and then we will reship it to the correct address.
- Locations We Ship To
We ship worldwide to more than 200 countries.Please note: We do not add taxes, VAT or any other hidden charges. In special cases, you may need to pay import duties on certain goods. For assistance or queries on these, please contact us and we will do our best to help.